Wadi Rum Balloon Ride

Jordanians are famously friendly and welcoming towards guests, especially in rural areas. It is quite normal for Jordanians to invite foreigners in to drink tea or have a meal in the family home. Meeting the local people in spontaneous encounters of this sort is one of the great pleasures of travelling in Jordan.

Travel insurance is compulsory for all our trips. We require that, at a minimum, you are covered for medical expenses including emergency repatriation. We strongly recommend that the policy also covers personal liability, cancellation, curtailment, and loss of luggage and personal effects. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance (and the insurance company’s 24 hour emergency contact number) has been seen by your trip leader. If your insurance is provided through your credit card, your tour leader will require proof of purchase of the trip (a receipt or credit card statement) with the credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.

In case of an emergency Terhaal’s Amman Office can be reached on –

+962(0)77 751 5919
+962(0)79 879 5680
+962(0)79 778 4433
+962(0)79 5536351

Alternatively you can email emergency@terhaal.com

We believe in low impact or ‘positive impact’ tourism. Broadly speaking, this means that we try to minimize the negative aspects of tourism on the local cultures and environments that we visit, while maximising the positive aspects of the encounter. Jordan is a small country with few natural resources. Water scarcity is a big issue in the region, so please go easy on the water. Terhaal designs these tours in a way that maximizes benefits for local communities. Whenever possible we hire local staff in the areas where we operate, and our guests stay in locally owned hotels. We also include some volunteering activities where appropriate, such helping farmers to harvest their olives. Terhaal also contributes towards efforts that strengthen environmental advocacy and the environmental education of Jordan’s children.

Our blog – ‘Treks & Trails of Jordan’ – is a collection of stories posted by a variety of people that reflect the natural, environmental and cultural aspects of Jordan. It is also a great way to give feedback and to share your Jordan experience with others. All you need to do is write one or two paragraphs about your trip with Terhaal, attach some photos if available and send it to us at this email: team[at]terhaal.com
You can find the blog here –
blog.terhaal.com